Terms & Conditions
“www.principe.gr”, our online store. The website “www.principe.gr” (hereinafter
referred to as "Website") is the digital ground for the exhibition
and sale of products (menswear, footwear and accessories) through the Internet,
owned by Bougioukos Nikolaos, with the distinctive label "PRINCIPE"
based in PATRAS (Greece), ERMOU 54, 26221 with Tax Identification Number
of the A’ Patrs Tax Office.
following General Terms and Conditions of Use of the Website and purchase of
the products / services of our online store (hereinafter referred to as
Website and the use of it and our online store and govern the sales contract
concluded between us for the purchase of products from our online store.
Indicatively and not restrictively, the display, presentation, sale,
transportation-storage, delivery and possible return of our products displayed
on the Website, the protection of your personal data and the security of your transactions
navigating the Website and proceeding with your purchases. Any action of you in
our online store, such as browsing it, subscribing to the store newsletter or
performing any transaction or communication with our store is considered as
reserves the right at any time in its sole discretion to modify, renew or
upgrade, unilaterally and without prior notice to the user / consumer /
the Website and c) part or all of the external appearance, structure or
composition of the Website, as well as its technical specifications. Also, our store
reserves the right at any time, at its sole discretion and without prior notice
to the user/consumer/visitor to suspend or terminate the operation of the
Website. The user/consumer/website consumer acknowledges and unreservedly
accepts all of the above by merely navigating and/or using the services of the
Website. Our store undertakes the obligation to inform you of any modifications
as well as any changes, through the Website. Any modifications will be valid
from the date of uploading on this Website. It is clarified that any change of
online store, before the introduction of the modifications according to the
above. The use of our online store after the above mentioned modification, is
If any of
remaining terms. Our store is not responsible for any violation of these Terms
of Use due to reasons of force majeure, such as extreme weather, earthquakes,
floods, fires, emergencies, stops, strikes, demonstrations, terrorist acts,
coup d'etat, monetary change in Greece etc.
There may be information on this website that contains
typographical errors, inaccuracies or omissions made without prejudice,
including descriptions, pricing, availability, and various other information.
We reserve the right to correct any errors, inaccuracies or omissions that
occured inadvertently at any time, without prior notice to the end users.
1. COPYRIGHTS AND TRADEMARK
design of the website, the text, graphics, their selection and settings, are
the intellectual property of our company and are protected according to the
relevant provisions of the Greek law, the European law and the international
conventions. All rights reserved, any text or image or trademark, are
registered and used in this online store, with the permission of their
2. PERSONAL DATA PROTECTION
You can see
how we use your information in the Personal Data Protection Statement (Privacy
Policy). The use of the web pages and services provided to the visitor / user
by the website Principe.gr presupposes their unconditional agreement with the
terms stated therein
3.STATEMENT OF PERSONAL DATA PROTECTION
In order to
carry out any transaction through the online store of our company and to place
orders for its products, the disclosure of some personal data of the customer
will be requested.When placing the order, you will be asked for your full name,
shipping address of the products, the billing address of the order (in case it
is different from the shipping address), the invoicing details (in case an
invoice payment has been selected), a contact telephone number, your e-mail
address and in cases where payment is made by credit card, the credit card
number ,the expiration date of the card and the three-digit security code.
CAN MY DATA BE DISCLOSED TO THIRD PARTIES / OTHER
This data is
processed by our company in compliance with the implementation of the EU Data
Protection Directive 1995 (DPD), as well as the EU General Data Protection
Regulation (GDPR) in effect since 25 May 2018. For more details you are to
details are not stored in the company's storage media during the transaction.
Our company uses the information you provide to us during the online submission
form, in order to contact you regarding:
1. the delivery
of your order.
verification and identification of the customer in any case.
3. any new or
alternative products offered by our company
offers and news of our site
Sockets Layer) protocol is currently the global standard for the Internet to
authenticate websites to web users and to encrypt data between web users and
web servers. An encrypted SSL communication requires that all information sent
between a client and a server be encrypted by the sending software and
decrypted by the receiving software, thus protecting personal information during
its transfer. In addition, all information sent with the SSL protocol is
protected by a module that automatically detects whether the data has changed
during the transfer.
to that, more personal security is provided by using a password when you become
a member of the “Principe.gr” website.
In order to
present any of your personal information, the username and password are
required. For this reason, you must keep them safe so that they do not fall
into the hands of others. We also advise you to create a password using symbols
along with alphanumerical characters.
remind you that credit card details are not stored in the company's storage
media during the transaction. All transactions you make through “Principe.gr”
are governed by International and European lLw, which regulate issues related
to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which
regulates issues related to long-distance sales.
SUBSCRIBE TO OUR NEWSLETTER
Your registration in the Newsletter of our
online store is done only with your free will and is not a mandatory procedure
for making purchases from our online store or for the provision of our other
services, including simply browsing our Website.
registration in the newsletter of our store is completed by entering your
e-mail address in the corresponding field on our web page. Upon completion of
your registration you provide your explicit consent for our online store to
send you information and promotional material about its products and services,
as well as related advertising messages.
store is not held responsible if the newsletter is not delivered to their
destination, although we make every effort with ISP’s (Internet Service
providers) to deliver them. Newsletters can end up in the spam folder, so
please check regularly that they are not stored there. In case you wish to no
longer receive informative newsletters or you wish to unsubscribe altogether
from the news delivery system of our online store, you can inform us using the
contact form of the website or through the corresponding link that appears in
the informative emails that you receive.
2. MEANS OF PAYMENT
In order to
provide you with the best and most complete service, our online store offers
you a choice of means of payment for the products you are interested in buying,
which, as we later explain here, is related, among others, to the processing
time of your order request and / or the time required to send the product to
you. Once you have decided which payment process suits you best, select the
corresponding payment method at the appropriate field in your order request
form and enter your required details if needed.
and processing your payment details falls under the strict data protection
policy held by our online store, thus it is collected and processed with the
utmost security and diligence and only with your consent, provided by sending
your order. Especially for credit card payments, all the necessary security
measures are taken in cooperation with the partnering financial institutions,
which ensure the maximum possible protection in your electronic transactions
and secure your payments.
The means of
payment are specifically the following:
2.1 Payment with cash upon delivery: If you have
chosen to pay with cash upon delivery, you must pay in cash the full value of
your order (as well as any agreed costs eg shipping) upon receiving your order
from the carrier of our choice. The service cost for the payment with cash upon
delivery is FREE when your order exceeds the amount of 80,00 € and FREE when
you are sending and receiving items from our brick and wall store.
2.2 Deposit to a Bank Account: If you
have chosen to make a deposit to a bank account, then you will have to prepay
your order (and any agreed costs, eg shipping) in order to begin processing
your order request and holding the desired products, in the account of our
online store that appears in the order form and in the e-mail that you will
receive as soon as your order is processed, stating your order code as the
you must send us a copy of this deposit via e-mail to our webpage
“principe.gr”. After receiving a valid copy of the deposit, the order
processing and confirmation procedure follows and the relevant emails and / or
messages are sent to the mobile phone number that you have provided. In case we
do not receive a valid copy within 7 calendar days or not receiving a valid
copy of deposit of the full amount, your order will be canceled free of charge
and the contract of sale will be considered as never drawn up. A relevant
cancellation message will be sent to you at the email address and / or mobile
phone number you provided. In case of cancellation or modification of your
order until the shipment of the product(s), an interest-free refund procedure will
be followed, after contacting you with one of the above mentioned means in
order to give us the bank account number to which you wish the refund to be
Payment by credit card. Our Company accepts credit cards Visa, Mastercard,
Visa Electron, debit cards, as well as prepaid cards. Your transactions in our
online store are protected by top online security systems (SSL-128 bit and
digital certification by COMODO), which guarantee a secure trading environment
in many large companies worldwide. In the (secure) order form fill in all the
necessary fields (card number, expiration date, CCV). The Company processes
your card details exclusively for the completion of our transaction, i.e the
payment of the products you have purchased from our online store. The
Cookies Policy of the Website. In case you choose to pay by credit card you
must be present at the delivery of your order, having your credit card and your
ID card with you. If the order is placed on behalf of a company, then the
credit card you use must be corporate. That is, to have been issued with the
details of the respective company. Also, at the time of delivery, the
authorized holder with his credit card and ID card must be present.
2.4 Payment upon receipt from the store: In case you have chosen to receive the products of your order from our store you can pay the value of your order in one of the ways that are accepted in our stores, either by cash payment or use of credit / debit card. In case you do not appear for the receipt of your products within 7 calendar days from receiving the notification that your products are in our store, your order will be canceled free of charge and the sales contract will be considered as never drawn up.
2.5 Issuing an invoice
store provides the possibility of issuing an Invoice
3. PRODUCT DELIVERY
confirmation of your order, you will be informed by email to the email address
and / or the mobile phone number that you have provided to us about the
delivery time of your products, depending on the region and the way you have
chosen to have the products sent to you.
3.1 Means of product delivery
choose between the following means to have your order delivered:
to your home using a courier company of our choice.
- Pick up
from our store.
You have the
right to return the products you purchased within
30 calendar days and request for them to be replaced or refunded.
ATTENTION: The returned products must be in
the condition sent by the PRINCIPE online store and received by the customer,
complete and without damage. Their packaging should be the one that comes with
the product in excellent condition (without the labels being removed) and with
all the shipping documents (eg shipping slip, retail receipt, etc.). Returns
that do not meet the above conditions are
NOT accepted and are returned to the customer.
particular, returns on swimsuits and
socks are accepted, provided that they have not been used and the
protective labels are not removed. Shoes
should be tested on a clean floor or carpet, as they should not be soiled in
the bottom in order for their return to be accepted be returned. The shoe box
should also be adequately protected during the return so that it is not
- Returns in Greece
of the product is FREE for the first time, exclusively through the company “ACS
courier”, which is our business partner. If you return it to us through any
company other than “ACS courier”, you will be charged with the entire cost of
the return. If you send it to us by post, it is not possible for us to receive
In case of
change or replacement for a second or more times, you will be charged each time
with the cost of return (to us), the cost of resending (from us to you) and in
addition the forementioned cost of paying cash upon delivery.
is simple and is done in 3 steps:
1. Contact “ACS Courier”
nearest “ACS courier” store or contact the ACS courier company.
2. Send your package (valid only for Greece)
works with “ACS courier” for orders within Greece, so in case you choose other
courier companies, you are charged with the return cost. Send the order with
“ACS Courier”, stating that the charge will be on the store PRINCIPE Ermou 54
receipt is made and the quality control of the returned products is done, we
will inform you again about the progress of the new shipment (as long as the
order is not canceled).
3. Inform us about your return!
by e-mail at [email protected] indicating your name, your order number and the reason you
want the product returned and if you want a replacement. Alternatively you can
call us at 2610 272 005 and complete your return information by phone.
RIGHT OF WITHDRAWAL
In case you
do not want your product to be replaced with a new product, the refund process
takes place within 14 working days from the date we receive the returned
products. The return of the products during the exercise of the right of
withdrawal will be done at the customer’s charge. Refunds are made with the
original payment method, unless at the time of purchase you chose paying with
cash upon delivery. Refunds in this case will be made by deposit in the
customer's bank account.
Contact us by e-mail at [email protected] stating your name, your order number, and the IBAN of the account (bank and beneficiary name) you wish the refund to be made. Alternatively you can call us at 2610 272 005 and complete your return by phone.
CANCELLATION OF THE ORDER BEFORE SHIPPING
In case you have placed an online or telephone order and you wish to cancel it, the cancellation is possible by sending an e-mail to the e-mail address [email protected] or by phone to 2610 272 005 WITHIN THE DAY of the order.
The use of the webpages and services
provided to the visitor / user, by the website “principe.gr” owned by
“Principe”, hereinafter referred to as "the Company", presupposes your
this website. Therefore, the visitor / user must carefully read the contents of
this page, before using the services of our website. If he does not agree, he
should abandon it and NOT make any use of its services and content.
time to time depending on legislation or industry developments. We will not
explicitly notify our customers or users of our website of these changes.
Instead, we encourage you to periodically check this page for any changes to
terms by you.
Personal Data Protection
We collect and process your personal
data only when absolutely necessary.
We will never sell, rent,
distribute, or disclose your personal data in any way.
If you are under 16 years of age,
you MUST have your parents' consent before using the services on this site.
Along with our company's internal
information systems, this website has been designed to comply with the
following laws / regulations regarding the protection of users' personal data:
1. EU Data Protection Directive 1995
2. EU General Data Protection
Regulation (GDPR) 2018
Personal information collected by this site and why we
This site collects and uses personal
information for the following reasons:
Monitoring website traffic
Like most websites, ours uses Google
Analytics (GA) to track user activity. We use this data to determine the number
of people who use our website, to better understand how they find and use our
web pages and to see their progress within the website. Although GA records
data such as your geographical location, your device, your web browser and your
operating system, none of this information makes you personally known to us. GA
also records your computer's IP address, which could be used to identify you,
but Google does not give us access to it. We believe that Google is a third
party data processing entity that complies with the requirements of European law.
Contact forms and email links
In case you choose to contact us
using a contact form or an email link, none of the data you provide will be
stored on this website or transferred or processed by any third party data
processing provider as defined below in the section "Our third party data
processors". Instead, this data will be emailed to us via the Simple Mail
Transfer Protocol (SMTP). Our SMTP servers are protected by a TLS security
protocol (sometimes known as SSL), which means that e-mail content is encrypted
before being sent over the Internet. The contents of the email are decrypted by
our local computers and devices.
What is a cookie?
The term "cookie" refers
to a small data file consisting exclusively of a set of textual information
that the website transfers to the web browser on your computer's hard drive, or
temporarily throughout your visit, or sometimes for longer periods, depending
on the type of cookie. Cookies perform various functions (for example,
distinguishing you from other visitors to the same website or remembering
certain things about you, such as your preferences) and are used by most
websites to improve your user experience.
Each cookie is unique to your
browser and contains some anonymous information. A cookie usually contains the
name of the field from which the cookie came, the "lifetime" of the
cookie as well as a value (usually in the form of a randomly generated unique
Types of cookies
The basic types of cookies that
websites may use are described below
These are temporary cookies that remain in the
cookie file of your device's browser only during your visit and are deleted
when you close the browser.
These remain in the cookies file of your device's browser even after the browser is closed, sometimes for a year or more (the exact length of stay depends on the lifespan of each cookie). Permanent cookies are used when the webmaster may need to know who you are for more than one visit (eg to remember your username or web site customization preferences).
These are cookies that are installed in the
browser and / or on the hard drive of your device by the website you are
visiting. This includes assigning a unique identifying code to you in order to
track your site navigation. Website administrators often use first-party
cookies to manage visits and for identification purposes.
These are cookies used by third parties, such
as e.g. social networks, to track your visits to various sites on which they
are advertised. The website administrator has no control over these third party
Cookies on this website and how to manage them
improve the experience of the use of the website by its visitors. The operation
of the website will be significantly affected if you disable or do not accept
The following information is about
the third party cookies we use on this website, including how they are disabled
and the effect of disabling the operation of the website.
Google Analytics cookies
Google Analytics cookies are
performance analysis / logging cookies that allow us to collect anonymous
information about how visitors use our website. These cookies can inform us
about how many visitors use the website, the time and duration of access, while
also providing information on how to navigate visitors to different parts of
the website. This information helps us to improve the way our website works.
They are anonymous information and do not contain personal data.
The information collected by Google Analytics
cookies about our website is transferred and stored on Google servers in
If you disable these cookies, your
use of the website will not be counted, nor will it be used in the statistics
we collect to improve the services we provide through the website. The
operation of the site will not be affected.
Cookies from video service providers (Google, Vimeo,
These providers may place cookies on
your device if you watch videos on our website that they provide to us as an
If you disable these cookies, you
may not be able to view the embedded videos from our site.
Cookies from social networks
Third party social networks can
place cookies on your device if you choose to share material from our site with
them by clicking on one of the built-in buttons entitled "Share".
If you disable these cookies, the
"Share" function will not be available.
About the server of this site
All web traffic (file transfer)
between this site and your browser is encrypted and transferred via HTTPS using
SSL (Secure Sockets Layer).
Our third party data processors
We use a number of third parties to
process personal data for us. These parties have been carefully selected to
comply with the legislation referred to in this text.
For all your personal data stored in
our database, all necessary measures will be taken to ensure it.
We will report any unlawful breach
of the database of this website or any third party data processing database to
anyone directly concerned and to the authorities within 72 hours of the breach,
provided it is evident that the personal data that is stored in a recognizable
form, have been stolen.